Cancellations 1. Order Cancellation by Customer: - You can cancel your order before it has been shipped. Once the order has been dispatched, it cannot be cancelled. - To cancel your order, please contact our customer service at Email: alankar2u@gmail.com 2. Order Cancellation by ALANKAR - ALANKAR. reserves the right to cancel any order due to various reasons, including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any other issue identified by our team. - We will notify you of such cancellation and ensure that any payment made will be refunded to you. Returns 1. Eligibility for Returns: - No return policy -If the product is damaged, send the video of the unboxing process. Make sure the video clearly shows the condition of the saree and any damage it might have. Ensure your order ID is visible in the video or written down separately to reference it easily. Send the video along with your order ID to the WhatsApp number - +91 9496400182 After sending the video, wait for confirmation from our team. We will guide you through the next steps for returning the damaged item. 2. Return Shipping: - Customers are responsible for the return shipping costs unless the return is due to a defect or an error on our part. Refunds 1. Refund Process: - Once we receive your returned item and it passes our inspection, we will process your refund. - Refunds will be issued to the original payment method within 7-10 business days. 2. Non-Refundable Items: - Shipping charges are non-refundable, except in cases where we have made an error. 3. Exchanges: - If you need a different size or color, please return the original item and place a new order for the desired item.